Frequently Asked Questions

Why do you require a credit card to register and bid?
We want to ensure that all our bidders are valid, qualified bidders. In this way, we assure all bidders that every bidder has met the same conditions to be able to bid in our auctions.

Can I look at the items before I bid?
Each auction will have information regarding where the items are located and a scheduled preview time. If there is a specified preview time, you may preview auction items only during this time, no exceptions.

Do you ship items?
Yes! Fast Track Auction does  offer shipping at this time. It is the Bidder's responsibility to make any shipping arrangements if shipping is needed. However, Fast Track Auction will assist buyer with shipping solutions.

How long do I have to pay for my items?
Unless stated otherwise in a specific auction?s terms, all auction purchases must be paid for by specified removal date. Any purchases not paid for in full by end of specified removal may be charged to the credit card on file for your bidder number, or resold at the discretion of Owner/Seller or Fast Track Auction.

How long do I have to pick up my items?
The date by which all merchandise must be removed from the premises is posted on an auction-by-auction basis, on the specific auction page.

What are bid increments?
A bid increment is the minimum amount required to raise the bid. For example, if the current bid on an item is $100, you must bid at least $105 to raise the bid. Bid increments are set at $2.50, $5.00, $10.00, $20.00, $50.00, $100.00, $500.00 and $1,000.00. You may not bid in increments smaller than the set bid increment for an item.

What if I change my mind after bidding?
By bidding on an item you are creating a contract that is enforceable in a court of law. Fast Track Auction will pursue all legal remedies required to enforce this contract. The terms of usage prevent retraction of a bid once it has been made. If you are unsure about an item, DO NOT BID; no bids will be retracted.

Do I have to pay sales tax?
Most States require us to collect sales tax for all applicable sales. If you believe you are entitled to an exemption from sales tax, please complete the appropriate form and fax it to our office prior to bidding.

How does the Auto-Extend feature work?
If an item receives a bid in the last two minutes, the ending time for that auction will automatically be extended by three  minutes. Once three minutes have passed without any bidding, the item will close.

How will I know if I am the high bidder?
You will receive an invoice by e-mail after the auction closes.

How do I pay?
We accept Cash, Visa, Master Card, Discover, American Express, cashier's checks and money orders. We accept personal or business checks on an auction by auction basis.

When Do I Pay?                                                                                                                                                                                               You pay when you pick up, However if you do not pick up during the required removal time your registered credit card will be charged.